Privacy Policy

1. Information We Collect

To provide you with a complete, reliable, and secure online gaming experience, 777bt collects two broad categories of information: information you provide to us directly, and information collected automatically through your use of our platform.

Information You Provide Directly

When you register an account, make a deposit, request a withdrawal, or contact our support team, you may provide us with some or all of the following:

• Full name, date of birth, and national identification details for age and identity verification (21+ requirement strictly enforced).
• Contact information including email address, phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial details required for processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or other supported payment channels.
• Any correspondence you send to us, including support queries, complaints, or feedback submissions.

Information Collected Automatically

When you visit or use 777bt, our systems automatically collect certain technical and behavioural data to ensure platform performance, detect fraud, and improve user experience:

• IP address, browser type and version, operating system, and device identifiers.
• Pages visited, session duration, clickstream data, and in-game activity logs (e.g., games played, bets placed, cricket betting activity).
• Cookies and similar tracking technologies as described in Section 3 below.

2. How We Use Your Information

777bt uses collected personal data for specific, legitimate purposes that are directly related to operating a safe and enjoyable online gaming platform. These purposes include:

• Account creation, identity verification, and age confirmation (users must be 21 years or older to register and play).
• Processing financial transactions — deposits and withdrawals via bKash, Nagad, Rocket, and other payment partners — accurately and securely.
• Delivering personalised promotional offers, bonuses, and communications relevant to your gaming preferences and activity history, where you have consented to receive them.
• Fraud prevention, anti-money laundering checks, and ensuring the integrity of all games and betting markets.
• Providing customer support and responding to queries, complaints, and account-related requests in a timely manner.
• Improving platform performance, game offerings, and the overall 777bt user experience based on aggregated usage data and feedback.

We will never use your personal data for any purpose that is incompatible with the reasons for which it was originally collected, without first seeking your explicit consent.

3. Cookies and Tracking Technologies

777bt uses cookies — small text files stored on your device — to ensure our platform functions correctly, to remember your preferences, and to analyse how players interact with our site. Cookies we use include essential session cookies (required for login and navigation), functional cookies (that store your language and display preferences), and analytics cookies (that help us understand aggregate site usage patterns without identifying you individually).

You can control or disable cookies through your browser settings at any time. Please note that disabling certain essential cookies may affect the functionality of the 777bt platform, particularly features such as account login, session continuity, and game loading. By continuing to use our site without changing your cookie settings, you consent to our use of cookies as described in this policy.

4. Sharing of Your Information

777bt does not sell your personal data to third parties. However, in limited and specific circumstances, we may share your information with trusted partners who assist us in operating the platform. Any such partner is bound by strict confidentiality obligations and may only use your data for the purposes we specify. Circumstances in which we may share data include:

• Payment service providers (such as bKash, Nagad, Rocket, Upay) who need transactional details to process your deposits and withdrawals securely. These providers operate under their own privacy policies and are independently responsible for their data practices.
• Identity verification and Know Your Customer (KYC) service providers who assist us in confirming your identity and age as required by our platform's responsible gaming obligations.
• Law enforcement or regulatory authorities, where we are legally required to disclose information in response to a lawful request, court order, or to prevent or investigate suspected fraud or illegal activity.

We take every precaution to ensure that any third party with whom we share data is reputable, reliable, and contractually obligated to protect your information to the same standard we apply internally. We will notify you of any material changes to the categories of third parties with whom we share your personal information.

5. Data Retention and Security

We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this policy, including for operational, legal, and regulatory compliance requirements. For active accounts, data is retained throughout the life of your account. Following account closure, certain records (such as transaction history and identity verification documents) may be retained for a period defined by applicable regulatory obligations, after which they are securely deleted or anonymised.

To protect your personal data from unauthorised access, accidental loss, disclosure, or destruction, 777bt employs a combination of technical and organisational security measures. These include SSL/TLS encryption for data in transit, encrypted storage for sensitive records, role-based internal access controls, and regular security reviews of our platform infrastructure. While we take every reasonable step to protect your data, no internet-based platform can guarantee absolute security. We encourage you to use a strong, unique password for your 777bt account and to keep your login credentials confidential at all times.

6. Your Rights Over Your Data

As a user of the 777bt platform, you hold several important rights with respect to your personal data. You may exercise any of the following rights by contacting our support team at [email protected]:

• Right of Access — you may request a copy of the personal data 777bt holds about you and receive information on how it is being used.
• Right of Rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or updated without undue delay.
• Right of Erasure — in certain circumstances, you may request that we delete the personal data we hold about you. This right is subject to overriding legal or regulatory retention obligations.
• Right to Restrict Processing — you may ask us to limit how we use your personal data while a dispute about its accuracy or the lawfulness of its processing is being resolved.
• Right to Object — where we process your personal data on the basis of legitimate interests, you have the right to object to that processing at any time with reference to your particular situation.

We aim to respond to all verified data-related requests within 30 calendar days. If a request is particularly complex or if we receive a high volume of requests, we will notify you and provide a revised timeline. We will not charge a fee for exercising your rights unless a request is manifestly unfounded, excessive, or repetitive.

7. Third-Party Services and Payment Providers

The 777bt platform integrates with a number of third-party service providers to deliver a comprehensive gaming experience. These include game content studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, as well as payment processing partners including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you interact with these services — for example, when completing a payment via bKash or loading a game from Pragmatic Play — those providers may independently collect certain technical or transactional data from your device or session.

777bt is not responsible for the data privacy practices of these independent third-party providers. We strongly encourage you to read the privacy policies of any third-party service you use in connection with the 777bt platform, so that you fully understand how your information may be handled by those parties independently of 777bt.

8. Children and Age Restriction

777bt is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered or accessed our platform, please contact us immediately at [email protected]. We will take prompt action to close the account and remove any associated personal data from our records.

Age verification is a mandatory step in the 777bt registration process. We may request supporting documentation (such as a national ID or passport) as part of our identity and age verification process. Any account found to belong to a user under the age of 21 will be suspended immediately, all funds will be returned in accordance with applicable procedures, and the account will be permanently closed.

9. Changes to This Privacy Policy

777bt reserves the right to update or revise this Privacy Policy at any time. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via the email address associated with their account. Your continued use of the 777bt platform after any such changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 777bt handles your personal data, our support team is available to assist you. We are committed to addressing all privacy-related enquiries promptly and professionally. Please allow up to 30 days for a full written response to complex data requests.

Email: [email protected]